How to add licenses to zoom account

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Explore products and tools for seamless collaboration across office and home working spaces. Discover hybrid solutions. Discover new ways to use Zoom solutions to power your modern workforce.

Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using the Zoom platform. What’s New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. Will a vanity URL be created automatically once a sub-account is being created or will the admin of a sub-account still need to apply for a Vanity URL? Will a vanity URL be created once the email address of the designated admin owner of the sub-account is being entered?

If the admin of a sub-account is assigning a license, do the same instructions apply as described in this article? Go to Solution. Unfortunately no, billing is either tied to the main account what we call bulk licensing OR it’s tied to the sub.

We don’t have a way to mix at this time. What some companies do if they need to is the main account would provide some mechanism for the sub account to pay for the licenses through them. You are correct, the main account provisions licenses to the sub, then they show up in the sub account to be distributed.

It does not apply to Basic licenses because there is no cost associated with those. Admins on the sub account will have whatever rights the Admin role has been given.

By default, there are three roles on any Zoom tenant, and this applies to main accounts as well as sub accounts. You have the Owner, Admin, and Member roles. Owner can do anything, Admin can do almost anything but this can be limited by editing the Admin role, and then Member has few privileges. Roles impact what users can do when they sign into the Zoom portal and what they can access, like Dashboard, view only or edit capabilities for settings, can they access reports for the tenant, etc.

Besides being able to tweak the three existing roles you can also create more roles, and configure the permissions for the role in whatever way you desire. There are no limit to how many roles you can have, but typically fewer is better just for ease of administration. Keep in mind a user can only belong to one role. There are also specific roles for Zoom Phone if that has been enabled on your tenant which we highly recommend since it works so well! If this has answered your question to your satisfaction, please click the “Accept as Solution” button below but if not please reply and we can continue the discussion.

Thank you! View solution in original post. And a follow-up question: is it possible to add an infinite amount of Basic users to a sub-account? Hi Teffels thank you for your questions in the Zoom Community!

Thank you very much for your fast and detailed response. It was very helpful. I do have a couple follow up questions:. Billing: thank you for explaining this. Is it possible for a sub-account to have some Zoom licenses be paid for by the main account and some licenses can be paid with own billing? For example: if I want to grant a sub-account a license that I pay for, can the sub-account also pay for an own license that I, the main account owner, don’t have?

Or can these two types of billing not be combined? Bulk Licensing: it sounds like, if the main account holder is enabling Bulk Licensing, the admin of the sub-account cannot add additional licenses as they please.

They will always reach out to the main account admin for getting more licenses, correct? Does this apply to Basic accounts as well? Thanks for explaining the Admin Rights of the main account. What are the admin rights of the sub-account admin? Is there a Help Center link? Thank you, jeremyjustin , for the detailed responses and the quick help! Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.

Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Zoom Sub-accounts.

Zoom Sub-accounts. Go to solution. Teffels Listener. I have a few questions regarding sub-accounts. Benefits: are there more benefits to sub-accounts than admin of sub-account has admin rights Assign and re-assign available Zoom licenses Customize branding Create a Vanity URL 2.

What admin rights does the admin of a sub-account have? Best regards, Stephanie Solved! In response to Teffels. All forum topics Previous Topic Next Topic. Benefits besides what you mention, the billing for a sub account can be applied to the main account or the sub. If the main account receives the bill, the main account will have something called “bulk licensing” enabled.

This allows the main account to hold all the licensing and allocate to any sub account s associated. Or, the sub account can have its own billing, separate from the main account, and therefore its own licensing that is not controllable by the main account.

When a sub account is established, SSO can be configured such that users sign in directly to the sub account. No problem. You can have people sign into the main account and there can be an advanced SAML mapping which will put users into the sub account – automatically.

Admin Rights. Owners on the main account can sign into the sub account and manage the account. They have full rights in the main account and sub account. Admins in the main account can be allowed to also manage the sub account, but the do not have that right by default. The “Admin” Role in the Zoom portal needs to have the ability to manage sub accounts checked.

Roles can be found in the Zoom portal under “User Management. Assigning Licenses Depending on whether Bulk Licensing is enabled on the main account or not, the licenses for the sub account will either exist in the sub account already bulk licensing is not enabled on the main account and the licenses, once ordered by the customer, have been applied to the sub account directly by Zoom Provisioning team not exist in the sub account already, and an owner or admin on the main account needs to go to Account Management, Sub Accounts, and apply some of the pool of licenses from the main account to the sub account Once this is done, the sub account will have licenses available to assign to users and then the link you posted applies.

Hi jeremyjustin! I do have a couple follow up questions: 1. Thanks for all the help! Best regards, Stephanie. Post Reply. Related Content.



How to add licenses to zoom account


At West Lafayette and Purdue Northwest , users need to use their BoilerKey credentials to log into their individual Purdue-affiliated accounts. To log in go to purdue-edu. Purdue Fort Wayne users can contact their Help Desk at or helpdesk pfw. You will receive an email from Zoom asking you to confirm the change. Zoom will ask you to select a new password when you confirm. However, it is acceptable to use your old Zoom password.

Zoom will send you another email confirming the change is complete. Add-ons can purchased at regular price and added to your account. If you wish to purchase an add-on, please contact your local IT support team. When requesting add-ons, please provide the following information: What add-on do you need, including the participant level , what Zoom account should get the add-on sign-in email , and what Account to bill the add-on to.

The difference between Webinars and Large Meetings: Webinars give you additional control over your meeting, and should be used when you have meetings with little audience participation. The Large Meeting add-on simply gives normal Zoom meetings increased capacity. Licenses and add-ons purchased throughout the year will be prorated monthly depending on when the license was purchased.

March Campus starts work-from-home efforts. PWL starts collecting account information to be able to start transferring funds to PNW when appropriate.

Individuals that had a paid version with Zoom were given the opportunity to seek a refund from Zoom when consolidating accounts. Jan Purdue reaches an agreement with Zoom that allows all Purdue University users to obtain a Zoom account.

Sign in to Zoom for West Lafayette users changes to single-sign on BoilerKey two-factor authentication and enables auto provisioning of licenses within minutes vs days. In addition, Purdue West Lafayette lets users know that Covid funds have covered the cost of the license until June 30, Users who opted for a Purdue license since July did not have money taken out of the accounts they specified. Zoom Add-Ons are not part of the campus agreement and will still be charged to individual departments.

Decisions about funding Zoom licenses on the West Lafayette campus after June 30, have not been finalized at this time. Questions about Zoom licenses on the Purdue Fort Wayne campus should be directed to their help desk, Desk at or helpdesk pfw. Zoom has been added to Brightspace so that instructors can natively use the service to host virtual Zoom sessions within Brightspace.

In order to use this resource, the instructor must have a Zoom account within the Purdue University Zoom environment. All e-mails sent to that address will forward to your pnw. Keyboard shortcuts allow a person to navigate Zoom meetings and features without using a mouse.

This is especially important for students who have difficulty using a mouse. Hot Keys and Keyboard Shortcuts for Zoom. Zoom has a built-in tool to provide live captioning during meetings.

The host must enable the feature in their settings prior to the start of the meeting, and then must turn on the transcription service during the meeting. When in the meeting, the host must Enable Auto-Transcription by using the Meeting Toolbar on the bottom of the screen:. Users will then see Live Captions on the screen during the meeting, and can enable full, live transcript on the right side of the meeting screen.

Please consult this chart to determine if Zoom and other services at Purdue can be used to meet your needs while conforming with Purdue policies.

The first step is prevention. Setting up your meeting with the correct options will make it much more difficult for an unwanted guest to enter the meeting in the first place, and much more difficult for them to actually do anything if they do. The next section is about knowing what to do once the meeting starts and someone tries to interfere with your meeting. All Zoom meetings hosted by accounts in the Purdue Zoom environment will only utilize data centers in the United States to handle meeting data.

If you are the host or co-host, and you would like to remove someone from your meeting, follow these steps:. All Zoom meetings must have a host. This person must be present to start the meeting, or allow users in from the Waiting Room. A Licensed Zoom user can delegate scheduling permission to another Licensed Zoom user within the same environment.

If you would like to arrange a Zoom meeting with your account, but would like another user to be the host, there are two ways you can do that:. Depending on how you wish to connect to the meeting, you will need some combination of the following:. Virtual backgrounds are available to all users, free and licensed.

It is very similar to the green screen effects used in television and movies — and by your local weatherman! For best results, make sure you have good lighting.

Your physical background should be a solid color, and try to avoid wearing clothes that are similar in color to the virtual background. Custom backgrounds should have an aspect ratio of and minimum resolution of by pixels. Further Reading: Zoom guide to virtual backgrounds.

The Waiting Room feature allows the host to control when a participant joins the meeting. As the meeting host, you can admit attendees one by one or hold all attendees in the waiting room and admit them all at once. You can send all participants to the waiting room when joining your meeting or only guests, participants who are not on your Zoom account or are not signed in.

Waiting rooms are enabled by default, but can be turned on or off for your account, or for each meeting. Please contact your local IT Support team for information on acquiring the necessary equipment to use Zoom in rooms on campus, or in your home office.

Personal meeting rooms are similar to personal offices. When you link to your personal meeting room, you are giving your attendees the directions and the key to your office. If you are comfortable sharing this information, then using personal meeting rooms are great — especially for team meetings, or quick meetings with colleagues.

Note: You can always change your personal meeting room password , essentially changing your lock for all future meetings. If you are meeting with outside groups, or those you would rather not have access to your personal space, then scheduling a meeting room is the better choice. Additionally, we always encourage the use of waiting rooms with all meetings, whether they be held in your personal meeting room or a scheduled meeting room.

Zoom does not allow a user to host multiple meetings at the same time. The current Zoom license available to Purdue University allows for up to participants. Allowances for additional attendees may be purchased. While there is no specific rule about where your recordings should be saved, OIT and the CSC suggest saving your meetings locally on your computer, rather than cloud storage.

This will give you more flexibility with uploading through Kaltura, as well as more storage space. By accessing Settings, you will be able to set the folder for your local recordings, as well as manage your cloud storage, if you so desire. Users can still have admin rights over a group of licenses, but will not have as much authority over those users as they would have if they were admins over an entire account.

Group admins can also do some minor troubleshooting, but do not have access to the full reporting dashboard. The account does include cloud storage for recording. At this time, IT Security is reviewing this option, and will be deciding on its availability to our users. Recordings will remain available to the host for days.

At that time, they are automatically deleted. Note: This may change depending on the outcome of the security review mentioned above. Additionally, recordings may be deleted sooner if the storage location runs out of space. In some situations, it may be appropriate for a local IT representative to have the ability to modify settings for a group or department. In this case, the department head may contact their local IT support and request this permissions level for one or more IT technicians.

The granting of this permission is not guaranteed, and each request will be reviewed. All apps must be reviewed and approved by the IT Security team. Please direct any requests for Zoom App installations to itpolicyreq purdue. This message can mean different things.

Check to see if you have changed that recently. If you have, any old meeting links that use your Personal Meeting room ID will need to be updated with a new invitation. Secondly, if you scheduled meetings when your account was NOT in the Purdue University Zoom environment, those will continue to work for a short time. However, those will eventually begin to fail. If you have recurring Zoom meetings scheduled, we recommend updating those with the new Zoom links. Your new links should start with purdue-edu.

Licensed users can delegate to other users the ability to schedule Zoom meetings on their behalf. Both users must be Licensed, and setup within the Purdue University Zoom environment. For information on how to delegate access, and schedule meetings for other users, see the following Zoom support page:.

If you use polling in your meeting, you can run a report after the meeting is over to see the results of those polls. Poll reports are available for meetings that ended at least 5 minutes ago. All poll data is deleted from Zoom after 30 days. This setting must be enabled on your account prior to use. How do I obtain a Zoom license? How do I log in if I set up Zoom using a vanity Purdue email address? What does my Purdue Zoom account allow me to do? Zoom license holders at Purdue can host meetings of up to 24 hours in length and with up to participants.

How do I request add-ons, like increased meeting participants?


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Mar 02,  · Visit our Zoom for Healthcare webpage and click the Buy Now button at the top of the screen. If you have a Zoom Basic account, click Upgrade Account from your Billing page or our Plans & Pricing page. Select the number of meeting licenses you want to purchase. Aug 20,  · First, go to and log in with your work email and password. Now, click on the ‘My Account’ hyperlink at the top-right corner of your screen. Next, click on the ‘Settings’ tab on the left of your screen. Then, head over to the ‘In . Apr 21,  · You can assign Zoom Phone licenses and calling plans to users in the Zoom account. Assigning a Zoom Phone license to a user will assign an extension number. Users will also receive an email notifying that they have been added to Zoom Phone. If you need to add licenses for an Enterprise account, please contact Zoom sales.

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