What to Do When Your Zoom Audio Isn’t Working

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Is anyone else having a problem with Zoom audio speaker sound and mic being muffled? It was all working great until I undated to Windows 11 yesterday. Audio mic and speakers are working fine on every other app. Any ideas on how to fix it? Feels like a driver problem. Go to Solution. I had the same issue. Initially, it came with W10 preinstalled. After the upgrade to W11 problems with audio started. If you will try to upgrade drivers via device manager, you will get a message, that you already have the latest drivers installed.

Finally, I went to the official Asus support page and installed the latest drivers from there. This fixed problem for me.

View solution in original post. In audio uncheck something similar to “Noice reducing AI-speaker”. I have swedish language. It fixed my problems. My audio worked perfect with any other app, but not in zoom. Couldnt hear music in zoom when someone shared their screen, only voice. I have the same issue. Sound and microphone giving issues. Works in Google Meet, Slack, Skype etc. Also started after upgrading to Windows Same problem on ZenBook in W The microphone and the speakers do not work together!

If the microphone works, then the sound does not work and vice versa. Sometimes everything works and 5 minutes later the problem reappears! Same problem as FifoTheHein. Do test all works again, but a few minutes later the same problem.

I reverted back to Win 10 and no problems with Zoom. So clearly an issue with compatibility. I’ve just stopped using the Zoom Windows app and use Zoom in my browser instead, no issues when used via the browser, Just have to ignore the popup saying you need an app to join the zoom call and then click on. So this is clearly an issue with Zoom rather than Windows 11, seeing as no other apps seem to have this issue. I fixed this by installing the x64 version of Zoom.

I also did that, but for me it didn’t seem to help, but I will give it another go. Glad it’s working for you. Have you also updated your window to windows 11? Zoom update did not work for me. The only way around the issue that I have found is to connect the audio output to a Bluetooth speaker and then use the laptop microphone. If I try to use the laptop speakers and microphone, it works for a second then the “unrecognised” issue pops back up.

I have recorded a video on the laptop using the inbuilt speakers and microphone and all audio is fine playing movies, YouTube etc. Given that it is across those four platforms, surly it must be a Windows 11 issue? Check my post below in this thread. In short – install the latest drivers from the Asus support page. Changing between external microphone, laptop’s built-in, USB DAC headphones, and external webcam mic, works randomly, then fails after a few minutes.

Sometimes works for a full hour. To restore audio, I need to change the speaker to bluetooth, or audio jack then disconnect and reconnect audio on Zoom.

AAB6U1 laptop. Very frustrating. It doesn’t seem like updated drivers from LG are available at this time Thank you!!! No idea how I would have fixed this without your post.

I found in the Realtek Audio Console under Speakers “Speakers Noise Cancellation voice call ” turning it off fixed sharing zoom as host and as participant see attachment.

I’m guessing Zoom is considered a voice call and it messes with the video audio. I’m having the same issue and it’s now a recurring one. The solution to reinstalling the audio driver is something that’s not sustainable, especially if this issue keeps reoccurring. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.

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Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Windows 11 Audio Now Muffled. Go to solution. Maverik Observer. KS7 Observer. Jay11 Observer. All forum topics Previous Topic Next Topic. DavidTee Listener. I have the same problem. Updated to W11 and now the sound doesn’t work.

FifoTheHein Listener. In response to FifoTheHein. Exactly the issue I am having. Obviously an incompatibility with W Camilled Observer. AdeBerlin Listener. What’s the solution, other than reverting back to 10?

In response to pslevine. I’ve just stopped using the Zoom Windows app and use Zoom in my browser instead, no issues when used via the browser, Just have to ignore the popup saying you need an app to join the zoom call and then click on “Having issues with Zoom Client? Join from Your Browser” So this is clearly an issue with Zoom rather than Windows 11, seeing as no other apps seem to have this issue. Teresa Observer.

Mine does not work in the app or the browser. In response to Teresa In response to rocas. Dyne28 Observer. MarkR1 Observer.

 
 

 

– How do I join or test my computer audio for a Zoom session?: Ask USQ Current Students

 

Did you mean:. Windows 11 Audio Now Muffled. Go to solution. Maverik Observer. KS7 Observer. Jay11 Observer. All forum topics Previous Topic Next Topic. DavidTee Listener. I have the same problem.

Updated to W11 and now the sound doesn’t work. FifoTheHein Listener. In response to FifoTheHein. Exactly the issue I am having. Obviously an incompatibility with W Camilled Observer. AdeBerlin Listener. What’s the solution, other than reverting back to 10?

In response to pslevine. I’ve just stopped using the Zoom Windows app and use Zoom in my browser instead, no issues when used via the browser, Just have to ignore the popup saying you need an app to join the zoom call and then click on “Having issues with Zoom Client?

Join from Your Browser” So this is clearly an issue with Zoom rather than Windows 11, seeing as no other apps seem to have this issue. Teresa Observer. Mine does not work in the app or the browser. In response to Teresa In response to rocas. Dyne28 Observer. MarkR1 Observer. Same for me since updating to Windows Same issue with Skype and Teams. Bloody miffed I can tell you!

In response to MarkR1. Same after Win In response to mrzz. Seems to be triggered by the extremely common Realtek Audio driver. I have version 6. That is, not related to the mic, but to the speakers. Hopefully there is an update soon. In response to KS7. Yep, that fixed it for me. Drivers finally came out! I also recommend updating all other drivers camera, Bluetooth, etc. In response to mikhailkats.

Step 2: Open the app and select Standard Mode. Step 3: Connect your device to your PC and click Next. Make sure your iOS device is unlocked before clicking Next. If your zoom audio is not working, this post has explained to you ways to can fix the issue by making certain settings on your device and Zoom. If the Zoom no audio problem persists on your iOS device, you may want to consider fixing the problem with Fixppo. Product-related questions? Zoom Audio Not Working?

Fix it Now! Brandon Eldred July 30, Updated: November 15, Ready to learn why Zoom audio not working as well as the solution? Keep on reading. Brandon Eldred. Another option to tweak to improve your music quality is background noise suppression. Zoom suppresses any background noise in your meetings, and this sometimes affects your music play as well.

Do you want to allow people to share their screens in your Zoom meetings? We select and review products independently.

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